Frequently Asked Questions

Do we need to bring our own bed linen?

No, all bed linen is supplied including bath towels, Hand Towels and Tea Towels

What is provided in our property?

We provide a J-Cloth, Sponge back scourer, 2 dishwasher tablets, 2 persil tablets, 2 black bags, 1 toilet roll per bathroom and a washing up liquid to get you started.

Do we need to bring our own beach towels

Yes beach and swimming towels are not provided.

Is there anywhere we can order food or recommended places to eat out

Yes our restaurant, The Kitchen by The Beach, is open from:

Monday to Saturday

• Breakfast 9.00 am to 11.00 am
• Lunch 12 noon to 2.30 pm
• Dinner 5pm to 8.30pm
• All Day – Our Lounge menu will be available from 12.00 to 8.30 pm
• Bar closes at 9.30 pm with last orders at 9.00 pm.

Sunday

• Breakfast 9.00 am to 11.00 am
• Lunch 12 noon to 3.00 pm
• Dinner 3pm to 6.00 pm
• Picnics are available to order from the restaurant, The Kitchen by The Beach. Booking is essential. Please call the restaurant to book.

Do you have any laundry and drying facilities?

Yes we have a laundry room across from the restaurant with washing machines and driers.

How far are you from the beach?

We are 5 minute slow pace walk.

Do we allow supermarket deliveries.

Yes, however you would need to accept your delivery from the drivers after the 4pm check in time.

How far from the airport?

We’re a 10 minute drive from Newquay airport.

What time is check in and check out?

Check in is between 4pm - 6pm and if you are expecting to be later than 6pm please call the Reception Team so they can make the necessary arrangements.
Check out is at 9am

Do you have parking?

Each property has one parking bay. There is also an overflow car park onsite.

Do the properties have microwaves?

Yes all our kitchens are equipped for a fully self-catered holiday.

What time is the swimming pool open from?

• Indoor pool from 8am – 8pm
• Outdoor (seasonal pool open from May – September) from 9am – 6pm.

Do you recommend a surf school for lessons?

King Surf is a 3 minute walk for us and provide fun, professional and safe surfing lessons for all abilities.

How many dogs can we bring along?

A max of two well behaved dogs are welcome. Please contact us on 01637 860322 for more information.